Our AI Agents work across Chat, Voice, Email and Tickets, but together share one central knowledge resource. Any answer provided through one channel is instantly available to all other channels. So your customers and employees always get the same correct answer, no matter how they contact you, and your knowledge base automatically grows with every interaction.
The Junior AI Assistant automates repetitive tasks & FAQs.
Your Medior AI Chat Agent automates the most common workflows.
The Senior AI Chat Agent integrates with systems and performs complex tasks.
Your Junior AI Assistant reads incoming emails and automatically prepares draft responses for your team to review and send.
Your Medior AI Mail Agent answers emails directly or via suggested replies in with integration to your knowledge bases.
The Senior AI Mail Agent processes large volumes of email autonomously and integrates with HRIS, ITSM or e-commerce systems
Your Junior AI Assistant analyzes incoming tickets and suggests suggested replies via the Conversed.ai platform.
Your Medior AI Ticket Agent works directly within your ticket platform and suggests suggested replies in TopDesk, Zendesk, Freshdesk or Jira.
The Senior AI Ticket Agent answers tickets instantly, automates end-to-end processes and integrates with CRM, HRIS and ITSM.
Your Junior AI Assistant answers phone inquiries in natural speech via a private phone number 24/7.
Your Medior AI Voice Agent offers multiple handover options and different versions for inside and outside office hours.
The Senior AI Voice Agent works via phone AND website, with multiple agents per department and integrations with your business systems.
Our platform, with high-quality AI support, delivers excellent results. Thanks to integration with OpenAI (ChatGPT), Antropic (Claude) and many other Large Language Models, we make customers and employees happy with 24/7 support.
With each AI Agent, you will have a dedicated AI Optimization Specialist by your side, an experienced professional who will guide you from start to finish.
He or she helps you get started, provides training in AI content creation for you and your team, supports the design and implementation of your agent, and then helps you further optimize through workshops, A/B testing, integrations and scaling.
Exactly what the specialist picks up depends on the level you choose:
At the Junior AI Assistant the focus is on getting off to a good start: setting up the right content, training your team and implementing the agent correctly.
At the Medior AI Agent comes with that strategic advice, focused on automating workflows and further developing your agent.
At the Senior AI Agent also supports the specialist in complex issues such as system integrations, scale strategy and advanced optimization.
In short: you are never alone. The specialist grows with the ambitions of your organization.
Seamlessly integrate our AI Agents with your existing tools and platforms. We connect fluidly with the most commonly used knowledge bases, CRM systems, EHRs, e-commerce platforms, and live chat solutions – so your existing data directly fuels intelligent, 24/7 available AI Agents.
Your FAQs, internal documentation, and customer data are automatically converted into an interactive AI agent that is always up-to-date and provides immediate answers. No long implementation projects, just quick integrations that truly work.
Our AI Agents are deployable on all channels where your customers and employees are already active: Voice, Email, Websites, Apps, WhatsApp, Microsoft Teams and other popular chat platforms.
With smart AI that handles customer inquiries, collects feedback and generates leads, empowering your co-workers.
Make customers happy by automatically answering questions 24/7 via Chat, Voice, Email & Tickets
Increase employee productivity and job satisfaction, and make work easier by helping customers faster.
Know exactly what services and products your customers are inquiring about and what their sentiment is about these services and products
Automatically build a knowledge base and keep your knowledge articles up-to-date, with the messages you exchange with your employees or customers.
